Terms and Conditions

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Making a Purchase Returns Policy Tax Credit Card Security Privacy Policy Disclaimer

Making a Purchase

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We only ship orders within the borders of South Africa. To place an order for outside SA please pop us an email to info@chalkpaint.co.za and we will be in touch soon after to discuss the details of the shipment.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Returns Policy

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Please see our Delivery & Returns page for details.

Tax

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All applicable taxes are included in the quoted prices.

Credit Card Security

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When the order is placed at our website, credit card numbers are not entered within our Website domain at all. They are securely captured within our payment gateway service provider’s domain. Completely safe and encrypted. If you do however have any concerns please do get in touch with us on +27 (32) 815 1112.

Privacy Policy

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CHALKPAINT.co.za shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569 .

Please see our Privacy Policy Page for Details.

Disclaimer

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Information and technical advice supplied by, or on behalf of, CHALKPAINT.co.za cannot be construed to imply any legally binding assurance of any product’s suitability for a specific purpose. Furthermore, any and all advice provided by employees of ours regarding the use of the products we retail through our website are given in good faith and to the best of our current knowledge and experience. Advice is provided without warranty, as site specific conditions are beyond our control. Information supplied does not absolve users from the responsibility to carry out their own tests regarding suitability of the products for their intended purpose.